HPCA |Optometry
Welcome to theOptometry Council
of New South Wales
Make a complaint

How can we help?

We are a statutory body established in July 2010 under the Health Practitioner Regulation National Law (NSW). Our Council is made up of four members, including optometrists and a legal member.

We manage complaints about the clinical care and treatment, professional behaviour or health of registered optometrists and students in NSW.

We manage complaints about the conduct, performance and health of registered health practitioners and students in NSW.

Complaints are concerns about the care, treatment or behaviour of a registered health practitioner.

Our website can provide you with more information about the assessment and management of a complaint. You can also contact us.

Optometry Council of NSW Latest News and Updates
The NSW Health Professional Councils and Health Professional Councils Authority have launched their joint Aboriginal Cultural Safety Strategy 2023 –...
You need reliable, evidence-based information to be able to make good choices about your healthcare. But in a climate thick with commentary about...
The Council understands the current widespread concerns regarding the novel coronavirus (COVID-19). Further information for the public and health...
Annual Report cover image
The 2018/19 Annual Report of the Optometry Council of NSW is now available. The 2018/19 Annual Report is structured in three parts: Part 1...
We acknowledge that we are located on the traditional lands of the Eora Nation and pay our respects to Elders past, present and future.