HCPA |Optometry
Welcome to the Optometry Council of New South Wales
Make a complaint

How can we help?

We are a statutory body established in July 2010 under the Health Practitioner Regulation National Law (NSW). Our Council is made up of four members, including optometrists and a legal member.

We manage complaints about the clinical care and treatment, professional behaviour or health of registered optometrists and students in NSW.

We manage complaints about the conduct, performance and health of registered health practitioners and students in NSW.

Complaints are concerns about the care, treatment or behaviour of a registered health practitioner.

Our website can provide you with more information about the assessment and management of a complaint. You can also contact us.